Shipping & Delivery
Orders are generally dispatched within 24-48 business hours, but please note that shipping time may be extended due to high demand. The estimated delivery time for orders is typically 2-4 business days, although it can occasionally take up to 7 days.
Upon checkout, you will receive a shipping estimate based on your chosen Carrier and Service. All orders are shipped via USPS, FedEx or UPS, unless stated otherwise in your tracking confirmation. A tracking number will be provided once your order is shipped.
All items in your order must be delivered to one address. In the event that no one is available to sign for your package, it will still be left at the given address.
MINETROLOGY assumes no liability for stolen or lost packages. The customer must ensure accurate information before shipment. The customer bears responsibility for packages upon delivery. Once your package has been accepted by carriers, MINETROLOGY ceases to assume responsibility for it. Customers are accountable for shipping expenses incurred on returned merchandise.
Our shipments are scheduled exclusively on weekdays, except for holidays.
Additional Questions?